Refund Policy for Oro Rx Healthcare LLP

At Oro Rx Healthcare LLP (hereinafter referred to as "Oro Rx"), we strive to provide our customers with the highest quality products and services. We understand that sometimes, despite our best efforts, you may want to return a product. This Refund Policy outlines our guidelines for returns and refunds.

1. 100% Money-Back Guarantee:

• Oro Rx offers a 100% money-back guarantee within 7 days from the date of order, excluding the day of order.
• To be eligible for a 100% money-back guarantee, the product must be in its original sealed condition, unopened, and undamaged.

2. Process for Requesting a Refund:

• If you wish to request a refund, please contact our customer support team at [insert contact details] within the 7-day window mentioned above.
• When a product is delivered to your doorstep through India Post Business, please inform the delivery postman that you are opting for the 100% money-back guarantee.
• The delivery postman will undertake a digital signature upon delivery. If you are opting for a refund, kindly refrain from e-signing and instead, inform the postman that you are opting for a refund.

3. Verification and Processing:

• Oro Rx will verify the condition of the product to ensure it meets the eligibility criteria for a refund.
• Once the product is confirmed to be in its original sealed condition, Oro Rx will initiate the refund process.

4. Refund Method:

• Refunds will be processed through the original payment method used for the purchase.
• Refunds will be processed promptly, but please allow a reasonable amount of time for the refund to be reflected in your account, depending on your payment provider's policies.

5. Exceptions:

• Oro Rx reserves the right to refuse a refund if the product is not returned in its original sealed condition, opened, or damaged.
• Refunds will not be issued for any shipping charges incurred, including return shipping costs.

6. Contact Us:

If you have any questions or concerns regarding our refund policy or the refund process, please contact us at [insert contact details].

Oro Rx Healthcare LLP values your satisfaction, and we are committed to providing a hassle-free refund process. We appreciate your trust in our products and services, and we aim to ensure a transparent and fair refund experience for all our customers.